Find quick answers to your questions below...

Mail Order Customer Service Dept. is available: Monday - Friday 9am – 3pm, to process phone & gift certificate orders, respond to emails & to return phone messages.
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
Shipping and Returns
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International Shipping
• Do you ship to my country?
Privacy and Security
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
Buyer's Guide
• ‘Lloyd’s Silver’ Jerusalem sage
• ‘Ruby’ gladiolus (Gladiolus papilio ‘Ruby’)
• ‘Stardust’ Asiatic gentian (Gentiana sino-ornata ‘Stardust’)
• Cranberry myrtle (Myrteola nummularia)
• Creeping honeysuckle (Lonicera crassifolia)
• King ’s Solomon’s seal (Polygonatum kingianum)
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
Additional Support
• How do I contact you?